Customer Service
 

Our "Exact Fit Guarantee"

GT Covers are crafted to fit your make, model and year of vehicle to exact specifications including seat belt cutouts, gear shifts, arm rests and head rests.   Our 30+ years experience in crafting custom fit seat covers has enabled us to stock an inventory of patterns and fabrics second to none.  

Warranty

GT Covers guarantees against seam separation and wear (beyond normal wear) within the initial warranty period of one year.  You my extend your warranty period for a total of three (3) years at purchase.  Commercial use, child or pet damages and other deliberate or accidental damage is not covered.

If repairs are needed or parts have to be replaced due to faulty workmanship or defective materials, we will take care of it at our expense. In some cases, we may replace the seat covers.
 

Color/Dye Matching

If you are ordering front and back seats, you should do so at the same time to match the dye lots.  If you order at different times, we cannot guarantee the match.
 

Returns

If you are not satisfied with your seat covers for any reason, please contact us within 30 days of the date of your sales receipt to obtain an RGA (Returned Goods Authorization) number so that we can track the order. Please return the covers to us pre-paid by any means you like. PLEASE DO NOT SEND COVERS TO US WITHOUT AN RGA NUMBER AS WE CANNOT TRACE IT AND CONSEQUENTLY WE MAY HAVE TO REFUSE DELIVERY.

Shipping charges are NON REFUNDABLE.